"So many people don't really trust the word, especially also that there was something in the word ‘reconciliation'--which is in our language pomirenje--, which means that I think that many people experience it as something that is imposed on them so they don't want to reconcile. Maybe they want to hear, they want others to hear them. But when you say ‘to reconcile', ‘reconciliation' is in itself, I think it doesn't allow that space for the people to express their feelings and to truly connect to what it meant to live during the war, what it meant to really experience what many people had experienced."