"My whole education that I've been through for 18 years at the time did not help me cope with the war. And in that moment when the war broke out, there was the essence, you know, to survive, to have a tool you know to stay sane, and I didn't have those skills, I didn't know how to cope with what was the reality of the time. So I realize that what I learned in school didn't really help me. In that particular moment of feeling lost and confused, it didn't really help me....

So I think that through nonviolent communication we are trying to fill in that gap that was missing, that we recognized was missing. And for me it has a lot to do with safety. Because we are providing the space for people to become more of themselves, to become more of their own reactions, their own feelings, what they need. Once people recognize that they need safety, it's a huge step. It's a huge discovery."